iPhone Activation Hell

So my company just recently issued iPhones (or Android if preferred) to all employees. The devices were sent direct to our home (or office if preferred), with no IT involved. As part of the setup the devices will be automatically registered with the company and a special company app installed. The only problem is it did not activate with the cellular plan. So now I have a phone with no number that can only connect to wifi and I have no way to activate the cellular because it asks for a SM-DP+Address code which I do not have. It refers to a QR code, but there was no QR code included. I am stuck until I can call in to the company help desk to get this straightened out some how.

[update] So finally got the work phone activated. Took a week for them to send the information to the service provider. The company app is also now installed and has been updated several times now as it is rather unstable. The app is quite poorly designed, which makes me sad as a digital product designer myself. Ah, well things are working and that is enough for now.

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